Custom AI systems built around the work your team already does.

We build AI systems that answer calls, follow up with leads, summarize operations, and hand work back to people when judgment is needed.

  • Built for service businesses
  • Works with your tools
  • Human in the loop by design
  • Usually live in 7-21 days
Harborline Heating and Air AI receptionist call console with live transcript
Harborline Heating and Air calendar confirmation after AI receptionist booked Tuesday 8:00 AM for Sarah Mitchell

AI Receptionist

Never miss an after-hours call.

Your AI receptionist answers, gathers what matters, books the right appointment, and alerts the right person.

  • Answers instantly, 24/7
  • Captures every detail that matters
  • Routes messages to the right team member
  • Logs and transcripts every call automatically

Outcome: Message Logged

The customer knows they'll be contacted next business day. Your team starts with full context.

See AI Receptionist

Lead Response

Respond fast. Convert more leads.

AI replies instantly across web forms, emails, and chat. It qualifies interest, answers questions, and books showings or calls, while you stay in control.

  • Instant replies 24/7 across channels
  • Answers trained on your listings and policies
  • Qualifies leads and books next steps
  • Live handoff when a human should take over

Outcome: Showing Booked

More conversations turn into showings. Your team only steps in when a person should take over.

See Lead Response
Coastal Key Realty CRM handoff card after SMS qualification with showing proposed for 14 Cottage St
Harborline Heating and Air owner brief with decision cards for overtime, reschedule, and supply delay

Owner Brief

One brief. What needs you.

A daily brief shows what's done, what needs a decision, and what's ready for tomorrow:

  • Automated reminders and follow-ups
  • Collections and estimates tracked
  • Exceptions flagged before they pile up
  • Tomorrow's plan ready when you wake up

Outcome: Decisions Ready

You open the day knowing what's done and what still needs a call from you.

See Owner Brief
One-page automation roadmap document on a desk next to a phone and coffee

How a build works

Three steps. Fixed scope. Accounts in your name.

  1. Step 1

    Understand

    We learn your operations, pick the bottleneck worth fixing first, and define success before anything gets built.

  2. Step 2

    Build

    We build the system, train it on your business, and test realistic scenarios. You stay in control of what it can and cannot do.

  3. Step 3

    Handoff

    We launch, monitor, and hand it back with documentation your team can use, plus support while you settle into the new workflow.

See our process

Built with safeguards. Boundaries, confirmations, and a person on the other end when it matters.

Human escalation

Urgent or ambiguous situations route to a real person, not a dead end.

Approved answers

The AI uses only content and policies you approve before launch.

Audit trail

Every interaction is logged. Your team can review what happened.

Your data stays yours

Systems run in accounts you own. We do not train on your private data.

Pricing, fit, and frequently asked questions

Build + Operate

Most projects are a one-time build fee for a scoped workflow, typically $2,400-$7,500 depending on complexity.

After launch, you pay your own tool accounts directly. Optional support is available if you want a builder on call.

Discuss your project

Good fit

  • Steady call or lead volume worth automating
  • Existing tools with calendar, CRM, or messaging
  • Want systems you own, not another subscription
  • Ready to define escalation and approval rules
Book a working session

Not a fit

  • You need a generic chatbot widget
  • You want zero human involvement
  • You're not ready to define business rules
  • You need enterprise compliance from day one
See other work

FAQ

See all FAQs

Bring one bottleneck. Leave with a plan.

20 minutes · no pitch · one-page roadmap included

Book a working session
  • 20 minutes

    Focused and efficient

  • No pitch

    Just clarity

  • One-page roadmap

    Tailored to your goals